TokenPocket Service Agreement
Dear User:
Thank you for choosing TokenPocket services. The TokenPocket Service Agreement (hereinafter referred to as "this Agreement") is entered into by and between TP Global Ltd. (hereinafter referred to as "the Company" or "we") and the user (hereinafter referred to as "you" or "the user"). This Agreement constitutes a legally binding contract between you and the Company. The Company specifically reminds you to carefully read this Agreement and the related agreements mentioned herein before using TokenPocket (hereinafter referred to as "TokenPocket" or "the Software"). TokenPocket is available for download on multiple mobile application platforms, including but not limited to Google Play, Chrome Web Store, and Apple App Store. Please pay particular attention to the clauses highlighted in bold, such as the "Disclaimers and Limitations of Liability", to ensure you fully understand each provision and independently assess the associated risks.
Creating or Importing a Wallet:
You are entitled to create and/or import a wallet on your mobile device via TokenPocket. You may set wallet passwords and use the TokenPocket application to conduct transfers, receive payments, and perform transactions on the blockchain using your wallet.
Identity Verification:
In accordance with applicable laws, regulations, and policies, specific users must complete identity verification as prompted by TokenPocket. You may be required to provide personal information, including but not limited to your name, ID number, phone number, and bank account details. Failure to complete the verification process promptly may result in an inability to use related services, with any losses incurred being borne solely by you.
Software Versions:
The Company may develop different versions of the software for different devices. You should download and install the appropriate version based on your actual needs. If you obtain the software or installation files from an unauthorized third party, the Company cannot guarantee its functionality or safety, and you will bear any resulting losses.
Software Updates:
After a new version of the software is released, older versions may no longer be usable. The Company does not guarantee the security, continued availability, or customer support for older versions. Please ensure you verify and download the latest version in a timely manner.
Usage
Safeguarding Information:
You are responsible for securely storing your mobile device, wallet password, private key, mnemonic phrase, and Keystore. The Company does not store this information on your behalf. Any risks, liabilities, losses, or costs arising from lost devices, disclosed passwords, forgotten private keys, mnemonic phrases, Keystores, or incidents of theft or fraud are solely your responsibility.
Following Instructions:
You agree to follow the instructions and prompts provided by TokenPocket. Failure to do so will make you solely responsible for any resulting risks, liabilities, losses, or costs.
Third-Party DApps:
You acknowledge that TokenPocket has no obligation to perform due diligence on linked third-party DApps or their transactions. You should make rational investment decisions and assume responsibility for any associated investment risks.
Completing Identity Verification:
If TokenPocket reasonably believes your transaction behavior or identity information is abnormal, or if additional documentation is deemed necessary, you are required to cooperate and provide valid identification or other necessary documents in a timely manner.
Transfers
Transaction Limits:
You acknowledge that the daily transfer limits and transaction frequencies within TokenPocket may vary depending on your country/region, regulatory requirements, transfer purpose, TokenPocket’s risk controls, and identity verification.
Irreversible Transactions:
You understand that blockchain transactions are "irreversible" by nature. When using TokenPocket's transfer function, you are solely responsible for the consequences of operational errors, such as entering an incorrect address or selecting an unsuitable transaction node.
Causes of Transfer Failures:
You acknowledge that the following circumstances may result in transaction failures or timeout errors:
Insufficient wallet balance.
Insufficient miner fees for the transaction.
Failure to execute smart contract codes on the blockchain.
Exceeding payment limits set by regulators, TokenPocket, or legal authorities.
Technical issues such as network or device failures.
Blockchain network congestion or malfunctions.
Addresses identified as high-risk, such as exchange addresses, ICO addresses, or token-related addresses.
Completion of Service:
Once you have completed a transfer using TokenPocket, the Company has fulfilled its obligations for that specific service. The Company is not liable for any subsequent disputes or issues.
Compliance:
When conducting transactions through TokenPocket or its integrated DApps, you are required to comply with applicable laws, regulations, and national policies.
Notifications:
TokenPocket may send notifications via website announcements, emails, SMS, phone calls, in-app messages, pop-ups, or client notifications. These may include updates on transaction progress or prompts for related actions. Please pay attention to such notifications in a timely manner.
Service Fees and Tax Obligations
Service Fees:
Currently, TokenPocket does not charge service or handling fees. If charges are introduced in the future, they will be outlined separately or publicly announced.
Miner Fees:
When conducting transfers via TokenPocket, you must pay miner fees, the amount of which is determined by you. These fees are collected by the respective blockchain system.
Unsuccessful Transactions:
You acknowledge that in certain cases, due to environmental or network instability, your transaction may not be completed, yet miner fees may still be deducted by the blockchain system.
Tax and Financial Obligations:
You are solely responsible for all taxes and fees incurred from transactions conducted via TokenPocket.
The Company places great emphasis on protecting user privacy. For details, please refer to the TokenPocket Privacy Policy, which is published and updated periodically by the Company.
TokenPocket is an application developed and owned by the Company, which holds all associated intellectual property rights. The intellectual property rights of all content displayed within TokenPocket (including this Agreement, announcements, articles, videos, audio files, images, documents, information, materials, trademarks, or logos) are owned by the Company or third-party rights holders.
Users are only permitted to use the TokenPocket application and its content for the purpose of holding and managing digital tokens. Without prior written consent from the Company or relevant third-party rights holders, no person may use, modify, reverse engineer, copy, publicly disseminate, alter, distribute, publish, or publicly share the application or its content.
For matters not covered in this Agreement, please refer to the Company’s announcements and related rules, which may be updated from time to time.
TP Global Ltd.